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WHO SHOULD JOIN
If you want to improve service management, drive efficiencies and quality, and stay abreast of industry trends, HDI can help. IT service and support analysts, managers, and directors, as well as knowledge management and ITIL project managers, find a wealth of resources at HDI.
A latest example of this was at the HDI South Florida Spring into ITIL event which was held on April 8th, 2010 where we had an ITIL awareness session to get the meeting started and then had some fun with the ITIL Jeopardy game.
Get all the Spring into ITIL event details and presentations at link below and make sure to take a look at the event picture gallery to get a preview of some of the excitement generated from over the 65 participants who attended the event.
http://www.soflahdi.com/events/2010.04.8/2010.04.08.html
HOW HDI CAN HELP YOU!
With 7,500 members worldwide, HDI is the largest association for IT service and support professionals. As such, HDI produces numerous publications, hosts several symposiums and two conferences each year, and certifies hundreds of help desk and service desk professionals each month, get more details by visiting the link below.
http://www.thinkhdi.com/hdi.aspx?c=254
TO LIST A FEW, SOME HDI KEY BENEFITS!
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A comprehensive on-line library of valuable white papers, articles, tools, and templates
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In-depth research on support center practices, metrics,demographics, and salaries
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The largest world-wide network of IT support professionals,including local chapters throughout the U.S.
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A subscription to the industry’s leading publication,SupportWorld
Career development through a Job Board and Career Center
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Down-load the complete 2009 Membership brochure at the link below.
WANT TO FIND A MEMBER NEAR YOU, CHECK-OUT THE HDI SOUTH FLORIDA MEMBERS MAP
http://www.soflahdi.com/membership/index.cfm/page/loc
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